As a speech-language pathologist, duplicate records have a significant impact on client administration. Their expertise enabled me to have an informed discussion with my client's management team, which resulted in a click-reduction effort to streamline the process of student record management.
What would have taken my staff 10 hours to complete, Rob completed within 30 minutes. Time is my single greatest asset, and the value of his deliverables is quantifiable, allowing my resources to be directed at our core business.
Thanks to their heatmaps, I was able to SEE where our club's alumni live, and easily decide where to host our events. With thousands of records, it was difficult to know for certain which cities contained the largest pockets of alumn. The heatmaps and pivot charts showed what we thought was the case, and even revealed a few surprises.